Performance
- 393,671
- time-critical code 1 cases attended
- 15 mins 29 secs
- State-wide average response time to code 1 cases
- 98%
- of patients reported good or very good experiences
- 35,092
- patients were seen using Video Assisted Triage by AV clinicians
- 5,157
- Victorian Stroke Telemedicine (VST) consultations
People
- 229
- New paramedics welcomed to AV
- 71
- New first responders
- 13
- New branches opened in 2024-25
Research impact
- 105
- active research projects
- 76
- peer-reviewed publications
- 11
- new research agreements
- 2,404
- citations in peer-reviewed literature
- 48
- citations in policy or scientific statements
- 32
- conference presentations
Emergency Management Unit events
July 2024
Traffic incident in Saw Mill Settlement
July 2024
Chemical factory fire in Derrimut
August 2024
Traffic incident in Koo Wee Rup
October 2024
Complex traffic accident Dargo
October 2024
Hazmat incident Tangill South
December 2024
Bushfire The Gurdies
December 2024
Bushfire Grampians National Park
January 2025
Severe heatwave statewide
January 2025
Bushfire Little Desert National Park
January 2025
Lithium battery factory fire Highett
February 2025
Wilderness response Taggerty
February 2025
Wilderness response Mt Buller
March 2025
Wilderness response Mt Buller
March 2025
Grass fire Trafalgar East
March 2025
Grass fire Montrose
March 2025
Hazmat incident Coldstream
March 2025
Hazmat incident Barwon
April 2025
House fire Mildura
May 2025
Industrial fire Springvale
May 2025
Wilderness response Iguana Creek
June 2025
Hazmat incident Broadmeadows
»ÆÆ¬ÊÓÆµ Subscription Scheme
- 2.758m
- people covered
- 1.355m
- membership policies
- 74,600
- new memberships
- $106.24m
- direct revenue provided
- 174,740
- transports
- 97.63%
- customer satisfaction
- 365,758
- direct interactions with the contact centre
- 314,000
- phone calls
- 12,312
- online chats
- 44,214
- emails and letters
Updated
