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Executive group

Chief Executive Officer

Jordan Emery Appointed 30 June 2025

Andrew Crisp Interim 21 August 2024 – 29 June 2025

Jane Miller until 20 August 2024

With the following acting arrangements during periods of leave:

Danielle North Acting 9 September 2024 – 29 September 2024

Anthony Carlyon Acting 30 April 2025 – 09 June 2025 Acting 30 September 2024 – 24 October 2024 Acting 29 August 2024 – 08 September 2024

Responsible to the Board of Directors for the overall management and performance of AV.

Chief Information Officer

Gavin Gusling As at 30 June 2025

Responsible for digital strategy, digital and technology innovation, cyber security, organisational wide data and reporting and insights.

Development of systems architecture, major system changes or introduction / integration of new systems, master data management and data governance.

Also responsible for data sharing agreements, ongoing maintenance of applications and infrastructure and hardware, including real-time support for IT end-users consistent with our service level objectives.

The Business Technology and Programs Division is also responsible for organisational Change management and all enterprise-wide program and project delivery.

Executive Director Enterprise Services

Jesse Maddison Acting April to June 2025

Jodie Gilbert Acting March to April 2025

Travis Heeney January to March 2025

Garry Button Until January 2025

Responsible for providing capabilities across the organisation to both corporate and operational departments.

Enterprise Services supports AV’s accountability to the Victorian Government, and is responsible for providing financial, procurement and legal advice, managing corporate and operational risk, strategic planning, the AV »ÆÆ¬ÊÓÆµ Subscription Scheme and equipping operational staff to best service the community

Executive Director People and Culture

Jesse Maddison Appointed October 2024

Heather Miller Acting May 2025 – June 2025

Samira Richards Until September 2024

Responsible for providing leadership and direction for the organisation’s workforce strategy, organisational capability, wellbeing and safety and employee experience programs.

This includes leading the implementation of the organisation’s inaugural People Plan, focused on improvements in areas of diversity and inclusion, health and safety, wellbeing and support services, leadership and human resources and payroll systems.

Executive Director Quality and Clinical Innovation

Dr Tegwyn McManamny Appointed January 2025 Acting October 2024 – January 2025

Katherine Peck Acting July 2024 – October 2024

Responsible for providing leadership and direction for clinical governance, patient safety and quality systems, and support a culture of continuous improvement in the delivery of patient centred care to ensure AV delivers Best Care every time.

Executive Director Regional Operations

Danielle North As at 30 June 2025

Narelle Capp Acting 29 August – 29 September 2024

As the core operational division, Regional Operations is responsible for delivering quality, patient-focused emergency medical response and pre-hospital care to Victorians and cross border communities.

This is achieved through a variety of career, volunteer and co-responder service delivery models and a dedicated workforce of approximately 4,000 operational staff made up of Mobile Intensive Care (MICA) paramedics, Advanced Life Support (ALS) paramedics, »ÆÆ¬ÊÓÆµ Community Officers (ACO), and Community Emergency Response Teams (CERT) supported by Remote Area Nurse and Firefighter co-responders across the state.

Executive Director Strategy and Engagement

Alison Errey As at 30 June 2025

Responsible for leadership of strategic internal and external communication; engaging with our people, partners, community and stakeholders in AV’s contemporary role in Victoria’s public health system.

Executive Director Specialist Operations and Coordination

Anthony Carlyon As at 30 June 2025

Andrew Keenan Acting 28 June 2025 – current Acting 1 May 2025 – 9 June 2025

Michael Georgiou Acting 29 August 2024 – 1 December 2024

The Specialist Operations and Coordination (SOC) division facilitates patient access by coordinating ambulance resourcing and providing support to our operational workforce on day to day operations.

This includes emergency and non-emergency ambulance response and facilitating access to alternate care pathways following secondary triage assessment.

SOC provides direct specialist care, and clinical advice to the Victorian community and health services through retrieval, aeromedical and stroke specialist services.

Chief Medical Officer

Dr David Anderson As at 30 June 2025

Dr Francesca Tullio Acting 26 July 2024 – 27 January 2025

Responsible for providing clinical leadership and specialist medical advice to the organisation. Oversees the development, implementation and evaluation of up-to-date evidence based clinical practices.

Contributes to the teaching of paramedics, provides both on scene and remote clinical support and advice to paramedics and responds to incidents as required, including selected complex patients and major incidents.

Executive structure

Diagram of the executive structure
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