To help support ambulance resource demand and the needs of our community, we developed a presentation focused on parents and carers of young children. This aims to support parents and carers to access reliable sources of information and make informed decisions on when to call Triple Zero (000) and when to seek alternative pathways if the issue is not an emergency.
AV has partnered with local government Maternal and Child Health Service teams to help deliver this critical information in their local communities, particularly via new parents鈥� groups.
The presentation highlights:
- When to call Triple Zero (000) and what to expect.
- Where to find reliable sources of information about children鈥檚 health, such as Maternal and Child Health Services and The Royal Children鈥檚 Hospital fact sheets.
- Alternative healthcare pathways to manage non-urgent care at home, such as the VVED and Urgent Care Clinics.
- Common medical conditions in children and how to address them.
This presentation has been well received by local government maternal health teams and the new parents鈥� groups they support. In 2024-25, 223 presentations were delivered to 3,423 participants.
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