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Adult Retrieval Victoria (ARV) provides statewide critical care clinical advice and coordinates the transfers of critically unwell patients from across the state. In addition to these core functions, ARV is a central part of the state trauma system, supporting the retrieval coordination of major trauma patients as well as providing clinical expertise.

In 2024-25, our multidisciplinary team of doctors, critical care nurses, patient transport officers and retrieval administrative support officers coordinated the care of 7,131 patients, including 52 patients on heart-lung bypass, or extracorporeal membrane oxygenation (ECMO).

This year has seen our team have access to a bespoke complex patient ambulance vehicle that can accommodate the most complex of our patients, including those that are on ECMO and balloon pump support.

Our ongoing pivotal role in the pre-hospital intensive care unit (ICU) bypass initiative allows MICA paramedics to work with ARV to balance the load between ICUs and prevent secondary transfers due to lack of bed availability.

Our expert team of skilled and efficient retrieval administrative support officers, who field on average 610 calls per day, also additionally answer all calls for the Victorian Extracorporeal Membrane Oxygenation Service, as well as all calls for the VST service after hours. June 2024 was our busiest month ever with 21,584 calls to our team for assistance.

Adult retrieval snapshot

* Cases refer to all referrals made to ARV.

** Retrievals refer to all patients transported under the care of ARV (any skill set). Medical retrievals are those retrievals performed by an ARV doctor (consultant or registrar).