»ÆÆ¬ÊÓÆµ

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Contact Us

As your ambulance service, we welcome your thoughts, comments and feedback.

If you require an emergency ambulance call triple zero (000)

Our Departments

»ÆÆ¬ÊÓÆµ


If you have a membership, please use the to renew, update your personal details or confirm your membership status.

If you would like to become a member, join and receive email confirmation.

Alternatively you can contact us in the following ways:
New/Reinstated »ÆÆ¬ÊÓÆµ: 1800 648 484
General enquiries: 1300 366 141
(Mon-Fri 8:00am to 8:00pm & Sat 9:00am to 5:00pm except public holidays)
Email: membership@ambulance.vic.gov.au

* Please note, you will be required to provide 3 points of ID such as full name, address and date of birth to make changes or obtain information about a membership.

Accounts Receivable/Transport Invoice Enquiries


If you would like to contact the Accounts Receivable Team:

Phone: 1800 990 029 (9:30am to 4:30pm)
Email: accountsreceivable@ambulance.vic.gov.au

Patient Experience and Consumer Participation


If you have had an experience with »ÆÆ¬ÊÓÆµ that you would like to share with us, please contact us on the number or email below. Alternatively, please use the form on this page to submit a complaint or commendation.

Phone: 1800 875 137 or +61 3 9840 3635
Email: PatientExperience@ambulance.vic.gov.au

Safeguarding Care


For Family Violence Information Sharing Scheme (FVISS) or Child Information Sharing Scheme (CISS) requests, email Safeguarding.care@ambulance.vic.gov.au

Media


»ÆÆ¬ÊÓÆµ Media Liaison is for working media only.
Phone: +61 3 9090 5582
(Mon-Fri 7:30am - 7:30pm, Weekends and public holidays 9am - 5.30pm)
Email: media@ambulance.vic.gov.au

Patient Transport


For further information relating to Patient Transport and how to book, please refer to Our Services / Patient Transport.

Careers


Phone: +61 3 9840 3653
Email: recruitment@ambulance.vic.gov.au

Head Office Details

Phone: +61 3 9840 3500
Post: PO Box 2000, Doncaster, Victoria 3108
Address: 375 Manningham Road, Doncaster
Fax: +61 3 9840 3583

Associated websites

»ÆÆ¬ÊÓÆµ Museum


Website:
Mobile: 0419 619 430
Address: 1/ 55 Barry Street, Bayswater, VIC, 3153, Australia (By Appointment Only)
Email: ambulance.historical@outlook.com

Retired »ÆÆ¬ÊÓÆµ Association Web site


Website:

»ÆÆ¬ÊÓÆµ Pipes and Drums Band


Website:

Feedback Form

Please share your complaints or commendations here. You can also learn more about our complaints process online

Please do not use this form for membership queries: call 1300 366 141 or email membership@ambulance.vic.gov.au for assistance.